A representative survey by the car-buying portal mobile.de reveals reservations on the part of German drivers about operation by touch, gesture or voice control.
Tesla took the reduction of buttons, knobs and controls to extremes early on and largely shifted the entire operation of its models to a particularly large touchscreen. However, hardly any new cars from other manufacturers roll off the production line without a touch-sensitive display or voice and gesture control. The aim is to give cockpits a modern, minimalist look, but above all to ensure safety and comfort.
Majority wants classic buttons
However, the majority of drivers prefer buttons and controls, or at least a combination of manual and digital controls. This was the result of a representative survey commissioned by mobile.de among a good 2,000 participants over the age of 18.
In the VW Golf 8, the volume control also works via touch slider.
Many respondents lack confidence in the technology: four out of ten (39.9 percent) fear a high error rate if the voice command is not recognized. One in six (16.9 percent) generally lacks confidence in the functionality of voice controls.
Distraction from traffic events due to technical devices
Almost every second driver (47.3 percent) is distracted at least occasionally by technical devices such as a navigation system or smartphone while driving. While two-thirds (65.9 percent) of 18- to 24-year-old drivers say they are distracted while driving, only 37 percent of the over-55s say they are.
But even if voice control is supposed to ensure greater safety in the car: Only one in ten drivers (9.9 percent) would really welcome operation by voice commands. Almost two-thirds (59.6 percent), on the other hand, still prefer the controls to be operated entirely or at least predominantly haptically.
Pure voice control still a dream of the future
Only one in twelve car owners (8 percent) say they do not have any buttons, but only voice control or a touch display in their car. 61 percent of owners, on the other hand, do not have any digital operating systems in their cars – half of them (52 percent) clearly prefer haptic controls as well. Nevertheless, 57.6 percent of Germans do see advantages in a voice control system: Above all through the plus in safety thanks to less distraction (35.4 percent) and the simplification of the controls (16.6 percent). The more modern look of the fittings, on the other hand, can only convince 5.7 percent.